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I've been a big fan of JEFF SMITH books and have shared them many times over the years with my colleagues. Jeff has a knack of simplifying the dark art of running a motor trade department, so If you are a Head of Business who has progressed along a particular side of the motor trade, sales/ service etc and are a little unsure about the other departments, look at Jeff's books, if you are wanting to develop your career in the motor trade and want a good all-round understanding, look at Jeff's books, in fact if you are anything to do with the motor trade, read Jeff's books

Jeff-Smith-Formal-1200£5 from every book you buy is donated to the Jeff Smith Foundation
to provide help and support to others who are less fortunate than ourselves

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The KPI Book shipping world wide, but beware of customs dutyPlease note: If you are shipping outside of the UK, your package might be subject to customs duty for your chosen destination.
We are legally unable to assist you in this area and therefore you are responsible for the payment of any customs charges that might apply.