Service test page

Jeff Smith Laws of the Service Department
Team
Jeff Smith Laws of the Service Department
21 Technicians
$150
Base-Level Performance
$410,550.00
85.00% Loading Efficiency 100.00% Technical Efficiency 85.00% Utilisation
Optimised Performance
$483,000.00
85.00% Productivity 85.00% Utilisation 100.00% Efficiency
Optimised Differential
$72,450.00
 
100.00% Efficiency 100.00% Technical Efficiency 100.00% Advisor Efficiency
Hours Attended 3,220
Team Clock
Hours Allowed 2,737.00
Utilisation 85.00%
Productivity 85.00%
Efficiency 100.00%
Loading 85.00%
Tech Speed 100.00%
Advisor Skills 100.00%
Hours Worked 2,737.00
Mechanic Advisor
Hours Sold 2,737.00
JEFF SMITH INTERNATIONAL BUSINESS ACADEMY
DISCOVER – APPLY - SUCCEED

Adjust Variables

21
153
$150
85%
85%
100%
100%
100%
Formulas: Hours Allowed = Hours Attended × Utilisation%  |  Hours Worked = Hours Allowed  |  Hours Sold = Hours Worked × Technical Efficiency%  |  Productivity = Utilisation × Efficiency  |  Base Revenue = Hours Sold × Recovery Rate  |  Optimised Revenue = Hours Attended × Recovery Rate (all KPIs at 100%)
Jeff Smith Laws of the Service Department
Team
Jeff Smith Laws of the Service Department
21 Technicians
$150
Base-Level Performance
$410,550.00
85.00% Loading Efficiency 100.00% Technical Efficiency 85.00% Utilisation
Optimised Performance
$483,000.00
85.00% Productivity 85.00% Utilisation 100.00% Efficiency
Optimised Differential
$72,450.00
 
100.00% Efficiency 100.00% Technical Efficiency 100.00% Advisor Efficiency
Hours Attended 3,220
Team Clock
Hours Allowed 2,737.00
Utilisation 85.00%
Productivity 85.00%
Efficiency 100.00%
Loading 85.00%
Tech Speed 100.00%
Advisor Skills 100.00%
Hours Worked 2,737.00
Mechanic Advisor
Hours Sold 2,737.00
JEFF SMITH INTERNATIONAL BUSINESS ACADEMY
DISCOVER – APPLY - SUCCEED

Adjust Variables

21
153
$150
85%
85%
100%
100%
100%
Formulas: Hours Allowed = Hours Attended × Utilisation%  |  Hours Worked = Hours Allowed  |  Hours Sold = Hours Worked × Technical Efficiency%  |  Productivity = Utilisation × Efficiency  |  Base Revenue = Hours Sold × Recovery Rate  |  Optimised Revenue = Hours Attended × Recovery Rate (all KPIs at 100%)
DOCTYPE html> Jeff Smith Laws of the Service Department
Team
Jeff Smith Laws of the Service Department
21 Technicians
$150
Base-Level Performance
$410,550.00
85.00% Loading Efficiency 100.00% Technical Efficiency 85.00% Utilisation
Optimised Performance
$483,000.00
85.00% Productivity 85.00% Utilisation 100.00% Efficiency
Optimised Differential
$72,450.00
 
100.00% Efficiency 100.00% Technical Efficiency 100.00% Advisor Efficiency
Hours Attended 3,220
Team Clock
Hours Allowed 2,737.00
Utilisation 85.00%
Productivity 85.00%
Efficiency 100.00%
Loading 85.00%
Tech Speed 100.00%
Advisor Skills 100.00%
Hours Worked 2,737.00
Mechanic Advisor
Hours Sold 2,737.00
JEFF SMITH INTERNATIONAL BUSINESS ACADEMY
DISCOVER – APPLY - SUCCEED

Adjust Variables

21
153
$150
85%
85%
100%
100%
100%
Formulas: Hours Allowed = Hours Attended × Utilisation%  |  Hours Worked = Hours Allowed  |  Hours Sold = Hours Worked × Technical Efficiency%  |  Productivity = Utilisation × Efficiency  |  Base Revenue = Hours Sold × Recovery Rate  |  Optimised Revenue = Hours Attended × Recovery Rate (all KPIs at 100%)