Reviews, success stories and praise for JEFF SMITH, The KPI Guy

Jeff Smith has worked with Royal families,
a string of the Fortune 100 Corporations and countless businesses world-wide.
There are too many success stories to list all of them, so here's just a few...

Genuine words of thanks and gratitude from our clients in every corner of the world

“After our initial interview with Jeff and after contacting several companies he had worked with in the past, we decided to hire Jeff as a speaker for our organization to focus on the KPI known as Absorption. We asked Jeff to present at conferences in 16 different countries over a period of just over a month. The quality of Jeff’s presentations was absolutely top-notch and he easily handled the occasional “naysayer” or “challenger” in the audience through a combination of his experience and his knowledge on the topic. Our people left each meeting with not only a better understanding, but also a much better appreciation of the topic and its value to their business. Jeff Smith single handedly drove this highly desirable end-result for our organization. Beyond this very positive end-result however, there is more… Jeff was easy to work with and extremely understanding of our needs and the outcome we desired.

In my book, it simply doesn’t get any better. Would we hire Jeff again? Absolutely!

Thanks Jeff!”

Tom Clevinger

Board of Management – DAF Trucks

Managing Director – PACCAR Parts Europe – A Fortune 200 multi-national company


JEFF SMITH’s training programmes have been externally verified by The Institute of the Motor Industry (The IMI) and all of them have the QAA seal of approval. Apart from this outstanding achievement, here are the words taken directly from the assessment:

“The standard of delegate assessments, feedback and support to delegates is 1st Class. Jeff Smith’s approach and attention to detail sets the benchmark for everyone else to follow.”

Roger Dipple – Lead External Verifier, The IMI.


When it comes to understanding “the Business end” of a Bodyshop and it’s overall profitability, only those who understand it in great depth can make it look truly easy and Jeff Smith is definitely one of those people. I recommend that you do one of his training courses, as many Akzo Nobel customers have been doing for over ten years, and you will understand ‘less is more’, less clutter, more learning! His approach, which is truly focused on commercial gain in the workplace, has now taken a small dedicated number of Akzo customers to formal qualifications.

For me personally, it has been a real pleasure to witness his unique style and development of these groundbreakers, as they go from strength to strength, bringing clarity to their businesses and their own aspirations.

So to anyone with any doubts, buy the book, do the training and if you need a reference, ask any of Akzo Nobel’s customers who have walked Jeff’s clear straight pathway and you will get a resounding ‘Yes, just do it!’


Services Manager Akzo

Nobel Coatings Ltd UK.


“Well, what can I say? I’ve done lots of ‘business training’ in my career; accounting classes, MBA … you name it. Just to find that what Jeff delivers in a 6 day intense-course is the quintessential of management accounting wisdom that really makes the difference; delivered in a very practical, hands on manner; theory cemented with easy to grasp concepts! Not surprising, coming from someone that does a rubik’s cube in record time!

If you get a chance to experience Jeff, go for it!”

Markus Kramer

Marketing Director – Aston

Martin Lagonda Ltd


Melissa Hull Testimonial for JEFF SMITH on KPI

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