books by Jeff Smith Mnanagement Accounts Made Easy How to make  more profit with your Service Department The KPI Book


Automotive Industry
Training Programmes

Insight Training and Development Home Page Jeff Smith books including The KPI Book Jeff Smith speaks at conferences. KPI and Dealer Profitability Test your motor industry knowledge with the challenge of the month Free KPI Profit Builder written by Jeff Smith Contact Jeff Smith and Insight Training

Learn how to make more profit,
more easily and more often.

Insight Training & Development write, develop and present a whole range of training programmes specifically for the retail Motor Industry for Cars, Trucks and Bikes with specific subject matter for:

New Vehicle Sales Management
Used Vehicle Sales Management
Service Management
Service Reception
Parts Management
Bodyshop Management
General Management
Dealer Principals and Directors
Manufacturer staff and field teams
Management Accounts, KPI and Dealer Composite
Business Management

Insight Training Course Notes

Most of the training programmes that we deliver are based upon financial awareness, commercial awareness and understanding Automotive Industry Key Performance Indicators (KPI) so that people increase their knowledge and businesses increase their profitability.

One-size-fits-all is a good strategy for making T-Shirts, but it's not so good for training programmes. We develop bespoke training programmes for the specific requirements of vehicle manufacturers and deliver them to their dealer networks on a world-wide basis and we also write and develop bespoke training programmes for dealer groups so that we ensure that the terminology used is in complete synergy with the delegate's management accounts and other reports that are used. However, about four times a year we do run "Open House" training programmes for anyone to attend, but they are written specifically to deal with the issues that are facing us in the current climate.

Cutomised training course notes to meet with corporate brandingAll materials are fully customised to each client's requirements and terminology, which can include full corporate branding and visual identity.

We continually update and develop our materials to keep pace with the changing environment and demands upon modern day business.

We believe that we have the very best training programmes in the world in this field and we have a 100% money back price guarantee to back up our confidence.


"If you are looking for World Class training within the automotive industry then I cannot recommend Jeff Smith highly enough.

I have known him for the best part of 15 years and on many occasions asked him to train my management team to help them understand the correct levers to pull to get the maximum they can from their individual departments and Jeff has delivered on every occasion.

Jeff's style of training is fantastic, his enthusiastic, caring and warm personality encouraged my teams to contribute in the training which produced an environment full of energy and participation, and helped break down any barriers within departments and more importantly for me he will continue to challenge them until he is happy that the message is fully understood.

Each one of my Managers have a copy of the KPI book which they use as a quick and central point of reference and importantly share with their potential successors in their training and development, this is supported by regular KPI challenges from Jeff just to keep you on your toes, how many other world class trainers do that?

Jeff is an exceptionally talented trainer and conference speaker and I would not hesitate to recommend him as he will have a positive influence on the performance of your business.

Thank you Jeff for your excellent service and for providing inspiring material that make a difference."

Mark Sinclair

Mark Sinclair
Group Director

"This was the first course I followed which was practical and exceeded every expectation I had. For a finance guy it was good to be shown to stick to the top level and find the causes of problems! Don't miss this!

If you need an eye opener on how simple it is to look and improve your company's results, get the training!

Finance is not difficult! The training is very hands on and practical and Jeff is very good in keeping you focussed on understanding the financials of your business and learning the drivers to improve performance."

Martin Mulder, Harley-Davidson
Martin Mulder
Country Manager Harley-Davidson Benelux

All of our business comes from customer referrals, we don't do any cold calling, we don't advertise our training programmes anywhere, we prefer the quality of our work speak for itself, please see our testimonials page for some real evidence.


If you've heard about the quality of our work and you'd like to find out more about what we offer and how we can help you to make more profit, please contact us using the options below.


Telephone Insight TrainingContact Jeff Smith by telephone on 0044 (0) 1384 371432


email Insight TrainingYou are welcome to contact Jeff Smith directly by e-mail:





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Insight Training & Development Limited
P O Box 1234, Stourbridge, England. DY8 2GE. Tel: 0044 1384 371432

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