Motor Industry KPI and best practice provided by Jeff Smith

A database of useful best practice ideas for improving dealer profitability in cars, trucks and bikes, KPI measurment and Customer Satisfaction

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Related tags for "" General Motor Industry News

Pendragon: Are takeover talks imminent?

Posted in on Tuesday, April 15th, 2008

Honda sign up 16-year-old Will Stevens to groom him for Formula 1

Posted in on Monday, April 14th, 2008

Selling up at Service Reception

Posted in on Sunday, April 13th, 2008

Jeff, how did you come up with the idea for writing The KPI Book?

Posted in on Saturday, April 12th, 2008

Citroen car dealer in Yorkshire accused of racism

Posted in on Saturday, April 12th, 2008

How BMW got ahead of Ferrari and McLaren in the constructors championship

Posted in on Saturday, April 12th, 2008

Can expired written warnings be taken into account for dismissal

Posted in on Saturday, April 12th, 2008

Max Mosley: should he be sacked by the FIA?

Posted in on Friday, April 11th, 2008

Labour Rates: How do you decide how much to charge to service a car?

Posted in on Monday, April 7th, 2008

What is the definition of a KPI?

Posted in on Monday, April 7th, 2008

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